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Sales Agreement
Advance information

Article 1 Seller Information

Article 1.1 - Seller
ADDRESS: PROCSİN PLAZA GİRNE MAH. DÖRTLER SOK. NO: 28 MALTEPE / İSTANBUL
Phone: +902165044170
Fax: +902165044171

Article 1.2 - Buyer

Someone who is a member of the procsin.com shopping site as a customer. Address and contact information used while members prevail.


Article 2 Characteristics of the product to be sold

The main features of the goods or services can be found at www.procsin.com. You can examine the main features of the product during the campaign.

The prices listed and announced on the site are the selling price. The prices and promises announced are valid until updated and changed. Periodically announced prices are valid until the end of the specified period.

It consists of type, quantity, brand / model, color, number of goods / products / services, selling price, payment method, and information at the time the order is finalized.

Shipping fee, which is the cost of shipping the product, will be paid by the buyer and will not be refunded.


Article 3 General provisions


3.1) The buyer declares that he has read the preliminary information about the basic characteristics, selling price, payment method and delivery of the product subject to the contract on * procsin.com and provided the necessary confirmation electronically. receiver; By confirming this preliminary information electronically, it confirms that before entering into contracts remotely, the address that the seller must provide to the buyer, the basic features of the ordered products, the price of the products including taxes, and the payment and delivery information are also correct and complete.
3.2) The contractual product is delivered to the buyer or person / organization at the address indicated in the preliminary information on the website, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal thirty days.
3.3) Seller cannot be held responsible for delivering the ordered product to the buyer due to all kinds of problems that the shipping company may encounter while delivering the product to the buyer.
3.4) The seller is responsible for the proper and complete delivery of the contracted product according to the qualifications specified in the order and with warranty documents and user manuals, if any.
3.5) The seller may provide a different product of equal quality and price by informing the buyer and obtaining his explicit consent before the contractual performance obligation expires.
3.6) If the seller fails to fulfill the contractual obligations in the event of the impossibility of fulfilling the product or service subject to the request, the seller shall notify the consumer before the end of the performance obligation arising from the contract and return the total price to the buyer within 10 days.
3.7) For product delivery, this Preliminary Information Form must be confirmed electronically. If for any reason the price of the product is not paid or canceled in the bank records, the seller is deemed to be free from the obligation to deliver the product.
3.8) After the product is delivered, if the bank or financial institution does not pay the product price to the seller due to the fact that the buyer's credit card is being used unfairly or illegally by unauthorized persons not due to the buyer's fault, then the buyer will take the product 3 days which must be returned To the seller. In this case, the shipping costs are returned to the buyer.
3.9) If the seller is unable to deliver the product subject to the contract during the period due to force majeure or extraordinary circumstances such as bad weather conditions that prevent transportation, he is obligated to inform the buyer. In this case, the buyer may use one of the rights to cancel the order, replace the contracted product with a precedent, and / or postpone the delivery period until the protective situation disappears. If the buyer cancels the order, then the amount paid to him will be paid in cash and within 10 days. In payments made by the buyer by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the buyer. Since the reflection of this amount on the buyer's accounts after the return to the bank is fully linked to the bank transaction process, the buyer will not be able to intervene in any way for the potential delays and it may take 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the bank. . Already accept.

Article 4 Right of withdrawal

receiver; In remote contracts related to the sale of goods, the producer (excluding concert and event tickets) may use the right to withdraw from the contract by refusing the goods within 14 (fourteen) days from the date of delivery to the person / organization at the indicated address, without any legal liability Or criminal and without any justification. In remote service contracts, this period starts on the date of signing the contract. Before the right of withdrawal expires, when the service starts with the consent of the consumer. The right of withdrawal cannot be exercised in contracts. The costs arising from the use of the right of withdrawal belong to the buyer.


In order to use the right of withdrawal, written notification must be sent to the seller by registered mail, fax or e-mail within 14 days and the product must not be used under the provisions of Article 5. If this right is exercised,

A) The invoice for the product that was delivered to the third person or to the buyer (if the invoice for the product to be returned is a company, it must be sent together with the return invoice issued by the institution when it is returned.

B) Return form,

C) Returns must be delivered complete and undamaged, with standard box, packaging and accessories, if applicable.

D) The seller is obligated to return the total price and documents that put the buyer under debt to the buyer within 10 days of receiving the withdrawal notice and return the goods within 20 days.

E) If there is a decrease in the value of the goods due to the buyer's fault or if the return becomes impossible, the buyer is obligated to compensate the seller for the damages at the rate of his error.

F) If the campaign limit amount is reduced The right of withdrawal specified by the seller because of the use of the right of withdrawal, the discount amount used in the scope of the campaign is canceled.

G) Due to the right of withdrawal, the shipping fee paid upon returning the returned product to the seller will be paid by the seller for domestic orders and by the buyer for overseas orders.

H) Seller does not refund shipping charges charged by buyer during product sale.


Section 5 products that cannot be used to withdraw

Goods in line with the buyer's wishes or clear personal needs, which are not suitable for return due to their nature and are at risk of rapid deterioration or are likely to expire, audio or visual recordings, software programs and computer consumables, provided that the package is opened by the buyer. Refund is not possible. According to the regulation.



In implementing this preliminary information, the Consumer Arbitration Committees and Consumer Courts are at the place where the buyer purchases the goods or services and his residence is authorized for the value declared by the Ministry of Industry and Trade.
Requests for complaints and objections. Consumer problems may be referred to the place where he buys goods or services within the monetary limits set by the Ministry of Industry and Trade in December of each year or his place of residence to the arbitration committee or consumer court. Information about cash limit is below:

Effective as of 01/01/2012:

A) The minimum cash threshold of 1,161,67 TL, which indicates that there will be evidence in higher courts or consumer courts that decisions of arbitration committees for consumer problems will be binding in amended Article 22, Paragraphs 5 and 6 of Law No. 4077 on Consumer Protection ,
B) In the third paragraph of Article 5 of the Regulations for Consumer Problems Arbitration Committees published in the Official Gazette on 1/8/2003 and No. 25186, the minimum cash limit for regional arbitration committees operating in provinces with an urban status to be appointed and authorized to handle disputes is 65 TL .

This initial information is made for commercial purposes.




Distance sales agreement

Article 1 - Parties

1.1 - Seller
ADDRESS: PROCSİN PLAZA GİRNE MAH. DÖRTLER SOK. NO: 28 MALTEPE / İSTANBUL
Phone: +902165044170
Fax: +902165044171
Email address: info@procsin.com

1.2 - the buyer

A person who is a member of the shopping site * procsin.com as a customer.

Address and contact information used while members prevail.

Article 2 - Subject matter

The subject of this contract is Law No. 6502 Concerning Consumer Protection and the principles and procedures for the implementation of contracts remotely in relation to the sale and delivery of the specified product and the selling price below, which the buyer requested electronically from the seller's website. It is the determination of the rights and obligations of the parties in accordance with the provisions of the regulation.

Article 3 - The product that is the subject of the contract
It consists of type, quantity, brand / model, color, number of goods / products / services, selling price, payment method, and information at the time the order is finalized.

Article 4 - General provisions
4.1 Buyer, on procsin.com, the basic characteristics of the product subject to the contract, selling price and method of payment including all taxes, delivery and preliminary information about delivery and the cost of that to be borne by the buyer, delivery period, full trade name, complete address and contact information of the seller. He declares that he has read, informed and given the necessary confirmation electronically.

receiver; By confirming this contract electronically, before concluding contracts remotely, by the seller to the consumer, he confirms that the address to be provided, the basic features of the ordered products, the price of the products including taxes, the payment and delivery information is also correct and complete.

4.2 The product subject to the contract shall be delivered to the buyer or person / organization at the address indicated in the preliminary information on the website, depending on the distance of the buyer's place of residence for each product, provided it does not exceed the statutory thirty days. All shipping costs related to delivery referred to in Article 3 will be covered by the buyer and will appear under the name "Shipping Fee" on the order invoice.

4.3 If the contract product is to be delivered to a person / organization other than the buyer, the seller cannot be held responsible if the person / organization to be delivered does not accept the delivery.

4.4 Seller cannot be responsible for delivering the ordered product to the buyer due to all kinds of problems that the shipping company may encounter while delivering the product to the buyer.

4.5 The seller is responsible for the proper and complete delivery of the contract product according to the qualifications specified in the order and with warranty documents and user manuals, if any.

4.6 The seller may offer the buyer a different product of equal quality and price before the contractual performance obligation expires, provided that this is justified.

4.7 If the seller fails to fulfill the contractual obligations in the event that the product or service subject to the request cannot be fulfilled, the seller shall notify the consumer before the contractual performance obligation expires and may provide the buyer with a different product of equal quality and price.

4.8 For delivery of the product subject to the contract, the signed copy of this contract must be delivered to the seller and the price must be paid in the form of payment preferred by the buyer. If for any reason the price of the product is not paid or canceled in the bank records, the seller is deemed to be free from the obligation to deliver the product.

4.9 The buyer acknowledges and undertakes that the credit card information specified in the system while shopping is correct, and that he bears any legal and criminal liability arising from the use of this credit card. If the bank or financial institution does not pay the seller for the product due to the fact that the buyer's credit card is being used unfairly or illegally by unauthorized persons Them not due to buyer's fault after product delivered, 3 days must be sent back to seller. In this case, the shipping costs are returned to the buyer. If the buyer does not return the product, in the event that the price of the product is not collected from the credit card for any reason or the price of the product is returned to the credit card, the seller accepts and undertakes to transfer the price of the product to the bank accounts of the seller without any warning.

4.10 If the seller is unable to deliver the product subject to the contract during the period due to force majeure or extraordinary circumstances such as bad weather conditions that prevent transportation, he is obligated to inform the buyer. In this case, the buyer may use one of the rights to cancel the order, replace the contract product with a precedent, and / or delay the delivery period until the obstacle is eliminated. If the buyer cancels the order, then the amount paid to him will be paid in cash and within 10 days.



4.11 Points awarded to a customer during a campaign by the seller are only valid for one purchase. These points are not refundable even if the product is returned.

In payments made by the buyer by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the buyer. Since the reflection of this amount on the buyer's accounts after the return to the bank is fully linked to the bank transaction process, the buyer will not be able to intervene in any way for the potential delays and it may take 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the bank. . Already accept.

Article 5 - Right to withdraw
The buyer has the right to withdraw within 14 days of the contracted product being delivered or to the person / organization at the indicated address.

However, products, campaigns and promotional products specially prepared for the buyer cannot be refunded for certain days such as New Year's Day, holidays, and Mother's Day, offered for sale and / or imported; The buyer accepts these terms and understands the shopping.

In order to use the right of withdrawal, the seller must be notified by fax or e-mail within 14 days and the product has not been used in accordance with the provisions of Article 6. If this right is exercised,

A) The invoice for the product that was delivered to the third party or the buyer (if the invoice for the product to be returned is a company, the return invoice issued by the organization when it is returned must be sent with him. Return operations for orders that are invoiced on behalf of the institutions will not be completed unless the return invoice is issued. )

B) Return form,

C) Items return must be delivered within 14 days complete and undamaged, with box, standard packaging and accessories, if any. The price of the product shall be returned to the buyer within 10 days after receiving these documents to the seller.

The shipping cost of the returned product due to the right of withdrawal will be covered by the seller for domestic orders and by the buyer for overseas orders. Seller does not refund shipping charges charged by buyer during product sale.
Prepared by  T-Soft E-Commerce.